Privacy Policy

Last Updated: October 2025

Introduction

Global Professional Certifications ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (name, email address, phone number)
Account credentials and profile information
Payment and billing information
Course enrollment and progress data
Communications with us
Technical information about your device and usage patterns

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and send related information
Send you technical notices and support messages
Communicate with you about courses, certifications, and updates
Monitor and analyze usage patterns and trends
Detect and prevent fraud and abuse
Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

Service providers who assist in operating our platform
Payment processors for transaction processing
Accreditation bodies and certification partners
Legal authorities when required by law
Third parties in connection with a business transfer or merger

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access and review your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing of your information
Withdraw consent where we rely on consent to process your information
Export your data in a portable format

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and our cookie consent banner. Please see our Cookie Policy for more details.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course completion records and certifications are retained indefinitely for verification purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.